Return, Refund, and Cancellation Policy

Last updated: 02Oct2023

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Thank you for choosing Mainex Academy for your online filmmaking education. We want to ensure that your experience with us is seamless and enjoyable. Please read our Return, Refund, and Cancellation Policy carefully:

1. Refund Policy:

1.1. Mainex Academy offers a 7-day money-back guarantee for our online filmmaking courses. If you are not satisfied with the course content or experience within 7 days of purchase, you may request a refund.

1.2. To initiate a refund, please get in touch with our Customer Support team at support@mainexacad.com within the specified refund period. Include your name, order number, and a brief explanation of the reason for the refund.

1.3. Refunds will be processed to the original payment method within [number] business days.

2. Cancellation Policy:

2.1. You may cancel your enrollment in a Mainex Academy course at any time.

2.2. If you cancel within [number] days of the course start date, you will be eligible for a full refund.

2.3. Cancellations made after the specified period will not be refundable.

3. Course Access:

3.1. Upon successful enrollment, you will have access to the course materials for a period of [number] days.

3.2. In the event of a refund or cancellation, your access to the course content will be terminated.

4. Technical Issues:

4.1. If you experience technical issues accessing the course content, don't hesitate to get in touch with our Technical Support team at support@mainexacad.com for assistance.

5. Contact Information:

Mainex Academy Customer Support: support@mainexacad.com

Technical Support: support@mainexacad.com

Note: Mainex Academy reserves the right to modify this policy at any time. Please check our website for the most up-to-date information.

By enrolling in a Mainex Academy course, you acknowledge that you have read, understood, and agreed to our Return, Refund, and Cancellation Policy.